Frequently Asked Questions
1. How to contact Prism Tech?
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2. What are Prism Tech’s Working Hours?
Weekdays:
05:00am to 09:00pm
Although our telephone line operates from 8:00am to 04:00pm daily, our operations teams start early in the mornings and finish late at night to ensure that all your media items are processed timeously.
Weekends:
Client Relations / info@prismtechs.co.za
Saturday 08:00am to 10:00am
Sunday 08:00am to 10:00am
Print Department:
Saturday 05:00am to 10:00am
Sunday 06:00am to 11:00am
Broadcast:
With less priority timeslots on Saturdays our Broadcast team works a full shift on Sundays.
Sunday 07:00am to 04:00pm (with some members starting earlier and some ending later)
How do I find specific information on my Dashboard?
Our user-friendly web-hosted dashboard carries all media items for our clients. There is a range of search and export functions that allows our clients to extract information by specific category or search and even their own AVE reports. Your Key Account Manager is always available to do training for any number of users or new appointments that need to make use of the dashboard.